Support Tickets
Raise and track support requests with the Synix team
Your Tickets
| Ticket # | Subject | Service | Priority | Status | Last updated | Action |
|---|---|---|---|---|---|---|
| #1042 | Email not sending from Outlook | Business Hosting | Normal | ● Open | 3 Apr 2026 — 2:14pm Team replied |
View & reply |
| #1038 | How do I add a subdomain? | Business Hosting | Normal | ✓ Resolved | 15 Mar 2026 Resolved in 45 mins |
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| #1031 | SSL not showing on new subdomain | Business Hosting | High | ✓ Resolved | 2 Feb 2026 Resolved in 1 hour |
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Critical issues (site down, email outage) get a 30-minute response via WhatsApp.