All Synix services — hosting, domains, web design and digital marketing — can be purchased using JazzCash, EasyPaisa or bank transfer. No international card required. Choose your plan, make the payment, upload your receipt via WhatsApp or the client portal, and we activate your account within 2–4 hours.
Hosting accounts are typically activated within 2–4 hours of payment confirmation during business hours (9am–6pm PKT, Monday–Saturday). Orders placed outside business hours are processed the next morning. You receive a welcome email with DirectAdmin login details.
No. PKNIC (Pakistan's official domain registry) does not require any documents for .pk domains (or None for .com.pk commercial domains). This is a mandatory PKNIC requirement that applies to all registrars, not just Synix.
Shared hosting is a general-purpose environment. WordPress hosting is optimised specifically for WordPress with NVMe SSD storage, pre-configured caching, automatic WordPress updates and WordPress-specific security rules — resulting in faster load times and better security.
Yes. We offer a 7-day refund policy on shared and WordPress hosting plans. If you're not satisfied within 7 days of activation, contact our WhatsApp team and we process the refund within 5 business days. See our full refund policy.
Yes. Upgrades are processed immediately with no downtime. We prorate your remaining subscription credit and apply it to the new plan. Contact our WhatsApp team and we handle the upgrade the same day.
Yes. Our team provides support in both Urdu and English via WhatsApp. Our business hours are 9am–6pm PKT, Monday–Saturday. We typically respond within 30 minutes for Business and Professional plan customers and within 2 hours for Starter plans.
Yes. We serve businesses across Pakistan — Karachi, Islamabad, Faisalabad, Multan, Peshawar, Quetta and all other cities — as well as Pakistani businesses in the UAE. All support is via WhatsApp and email, with Zoom calls for consultancy clients.